Need help troubleshooting?

Chat

• Why am I not in a chat yet?
• I'm not being connected to chat
• My chat suddenly ended. What happened?
• I've reached an error page. How do I get back to my event?

Event Access

• Accessibility Guide
• Is the event platform compatible with screen readers?
• Tips for Logging In
• Can I access events using a mobile device or tablet?
• Is my browser supported?

Profile & Account

• Password Reset
• How do I upload/change my profile picture after I have already registered?

Technical Support

• How to Access Live Chat Support
• How to Clear Your Cache in Different Browsers
• System requirements
• Testing Internet Connection
• Firewall Troubleshooting Guide
• Brazen Application Emails and Spam Filters

See all 9 articles

Audio & Video

• Troubleshooting Audio & Video for BrazenLive Video Broadcast and 1-on-1 Video Chats