NEW & ENHANCED FEATURES
Discussion Feed
Our newly built, in-house Discussion Feed brings enhanced security to our customers and the foundation for upcoming improvements. It allows only Brazen authenticated users to access the feeds, and enables Brazen to provide more convenience and flexibility in storing discussion data within events. Here are the new capabilities it provides:
- New comments are loaded automatically. There is no need to load new comments manually. This capability ensures Attendees have a smoother and more user-friendly experience while using Discussion Feeds.
- Hosts, Presenters, and Representatives have more flexibility to moderate their feeds. All users can delete their own comments, but more importantly, Hosts, Presenters, or Representatives are now able to delete ANY comments, giving them the control to delete inappropriate or non-applicable comments and questions.
- Customers and Attendees can know who is posting messages, and differentiate between:
- Hosts (labeled)
- Presenters (labeled)
- Representatives (labeled)
- Attendees (not labeled)
This functionality gives Hosts, Presenters, or Representatives more control over the Discussion Feed and gives Attendees more clarity during the event, providing a better event experience. - Customers can now keep and access their Discussion Feed data. Planning the perfect event is important – but so is storing and analyzing the data after your event is over. With Disqus, the discussion feed history got deleted 24 hours after the event. The new discussion feed allows customers to keep their discussion feed data. Access to this data enables admins to take follow up actions, and reach out to attendees if there were answered questions, making them feeling valued and heard during the event. All discussions will be stored in the event and follow Brazen retention policy as per customer agreement.
The Booth Owners Page
Customers who run Expo and Open House events can expect to reduce the overhead of managing Booth Owners and reports. By centralizing Booth Owner and report information, Administrators are not spending time navigating and clicking through various tabs.
Manage Booths will continue to be the section dedicated to creating booth content. However, the Booth Owners page was designed to:
- Assist in expediting Booth Owner assignments for the entire event by consolidating and separating it onto a separate page.
- Tackle key tasks of staffing management, including adding, editing or removing Booth Owners.
- Add clear visibility as to who has access to what booth report. This helps with managing reports if Expo customers choose to monetize them.
IMPROVEMENTS TO EXISTING FEATURES
Copy Booths
Users who need to import or export more than one booth into an event now have the ability to expedite the process. The multi-select feature supports multiple booths in a single import or export, and all contents tied to those booths, alongside other optional components such as booth assignments (Representatives, Booth Owners, Hosts, Presenters) or Opportunities, will be transferred.
Booth Owner Reports
Administrators can now determine reporting suites for their exhibitors. Unlike the old design where the action of enabling the reports would default all reports to be accessible by the Booth Owner, Administrators can curate booth reporting needs and ensure that Booth Owners access the right reports according to the Administrator’s settings and preferences.