When Event Hosts have enabled Report downloads for Booth Owners, you will see a Downloads tab added to the left menu of your Booth Settings page. You can log in to Brazen Control Center and click "Edit" next to your booth to view this page and access the Downloads tab. Booth Owners can access this Downloads tab at any time before and after the event.
This Downloads tab features four reports:
- Booth Engagement Reports (CSV): This report includes booth participant behaviors and movements within a booth, providing Booth Owners visibility and context that could help drive event & booth content strategies to maximize Attendee engagement. It is only available for download after the event has ended.
- Booth Owner Event Participants (CSV): A list of all registrants for the event (email address, first and last name) as well as their answers to registration questions. This does not include chat or Representative information.
- Participant Registration Documents (.zip): A zip archive of all embedded documents uploaded by event registrants.
- Representative Ratings Reports (CSV): A complete list of chats that representatives had in the booth, and the rating assigned to those chats by the representative. It is only available for download after the event has ended.
Click the "Download" button next to each report to download and save a copy. The Participant Registration Documents file must be generated first, and may take a few minutes. The button next to the report will change from "Generating" to "Download" when it is complete. You do not have to stay on this page while the report generates.
If you are unable to see the Downloads tab when you edit your booth, it is likely your Event Host does not have this feature enabled for your event. If you are not able to download reports but you have confirmed with the Event Host that this feature is enabled, please ask the Event Host to reach out to Brazen Support for assistance!