Scheduled Chat is a powerful tool that allows representatives to schedule time to connect with registrants and candidates. To learn more about how to set up scheduled chat, visit Invite Candidates to Scheduled Chats.
Scheduled Chats During the Event
How to Manage Your Scheduled Chats
To view your accepted and pending invitations for Scheduled Chats, select Manage Schedule in the sidebar.
- The red dot indicates which Scheduled Chat is occurring at a given time.
- Chat time slots are automatically generated based on settings determined by the event host.
- The chat duration refers to the length of a Scheduled Chat.
- The buffer time refers to the time you have between Scheduled Chat time slots.
How to Enter Your Scheduled Chats
Brazen seamlessly and automatically facilitates Scheduled Chats. At the designated time, you will receive a prompt to Chat Now.
If the event host has enabled it, you can transition your text-based Scheduled Chat into a video or audio one by selecting the Video or Call buttons in your chat menu.
Pro tip! Manage Your Chats
If Scheduled Chats are enabled for you, you are still able to participate in Booth Chats, meaning you can connect with any attendees who get in line to chat in your booth during your live event.
If you want to focus only on your Scheduled Chat, set your Chat Availability to "Away." This will prevent you from being entered into Booth Chats.
Chat Availability does not apply to Scheduled Chat. You are always entered into Scheduled Chats if you are in the event during the Scheduled Chat time slot.
Extending Scheduled Chats
If you extend a Scheduled Chat and the extension overlaps with another Scheduled Chat, you can conduct both Scheduled Chats at the same time.
While you may want to talk to as many people as possible during your event, it's best to ensure you have meaningful connections without feeling rushed. We recommend conducting no more than two to three simultaneous conversations, and frequently visiting Manage Schedule to be mindful of your upcoming Scheduled Chats.
Arriving Late to a Scheduled Chat
If you are late to a Scheduled Chat, and you enter the event before the designated Scheduled Chat time slot, you are still automatically entered into your Scheduled Chat during the appointment window.
Missing a Scheduled Chat
If you miss a Scheduled Chat, we recommend following up with the registrant via LinkedIn or the contact information provided in their event registration or resume.
After the Event
Take Follow-Up Actions for Qualified Candidates
Like with all Brazen chats, you can take follow-up actions with registrants you meet to make sure you continue the connection after the event.
View your chat history during and after the event to access registrant information and a copy of your chat transcripts. Any Scheduled Chats are marked with a green icon to differentiate them from Booth Chats.