Follow

What is a booth representative?

A booth representative is a participant who represents a group, company, school district, university or organization who is responsible for chatting live with the attendees during the virtual event. The representative will receive an email notification, once they are added as a rep by the event host and will be required to login prior to the event start time to initiate the live chats with attendees. 

Your invitation email will look like the image shown below: 

Screen_Shot_2020-02-07_at_10.41.29_AM.png 

Please use the link provided in your invite to set up your profile and add a profile picture. This gives a personal candidate experience and shows attendees that they are connecting to a real person who represents the event host. Your personalized profile information will be visible to the right of the chat while the candidate is chatting with you. 

Note: To view a list of all events that you are assigned as the designated rep, you may bookmark this link for future reference: app.brazenconnect.com/cc

Screen_Shot_2020-02-07_at_10.08.48_AM.png

The representatives’ role has elevated permissions, such as the ability to follow-up with candidates who attended the virtual event, as well as the ability to block participants from chatting with other representatives in the booth. As a rep, you are permitted to engage in more than one chat at time by navigating to the "Manage Your Chats" tab, while non-reps are limited to one chat within the booth. Unless this feature has been increased to allow candidates the ability to chat in more than 1 chat. 

Screen_Shot_2020-02-07_at_10.43.41_AM.png

Representatives must be assigned to a specific booth within the Brazen Control Center, before they can register and actively participate in an event. Each booth representative will be visible to attendees when they enter a booth during the event, as shown in the above image.

Once you enter the lobby, after completing your profile you will be brought directly to the page where all booths for the event are housed. Your booth will state, "Your Booth" at the top of the image. Please take a look below and notice the blue bubble top left of the "Meet the ACME team" booth. 

Screen_Shot_2020-02-07_at_10.44.31_AM.png

 

Note: If you don't see "Representative" under your name at the top left, this indicates you have logged in as a candidate. Please log out and log in using your company email. You may contact support directly at repsupport@brazen.com for assistance. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request