A Drop-Off Note allows event attendees to send messages to a representative on your team outside of an event chat. If you expect long wait times in a certain booth or one of your representatives isn't able to attend your event, Drop-Off Notes are a great way to allow attendees to connect with your team without actually chatting. With this feature enabled, attendees can leave notes for representatives before or during the scheduled event time.
To enable the Drop-Off Note feature:
- Go to your Brazen Account Home and select the event you'd like to edit
- Click on the Booths tab
- Find the booth to which you'd like to add the Drop-Off Note feature and click on the Representatives tab
- In the Drop-Off Notes section, enter an email where you'd like all Drop-Off Notes to be sent to.
- Hit Save
When attendees enter a booth with the Drop-Off Note feature before or during the scheduled event time, they'll see an option to "Leave a Note."
Click on the "Leave a Note" button will open up a new screen where the attendee can leave a message for the representative. Any messages left here will be sent to the email you entered in the Drop-Off Note field.
