Use the details and instructions below to share data between your Brazen and Talemetry accounts. For more information on enabling ATS & CRM integrations in Brazen, see this article.
Integration Details
Supported Brazen Feature: Push Contacts
Required Talemetry Key Scope: Integration Service API
Connect Your Account
1. Request your Client Group ID and Client Group Password from your Talemetry Account Manager.
2. Then, from your Account Home in Brazen, select Settings, then Integrations.
3. Click New, then under Vendor, select "Talemetry."
4. Enter a Name for the integration, your Client Group ID, and your Client Group Password.
5. Once you click Save, we'll ask your system to verify the credentials you provided.
6. If the verification is successful, you can choose the new integration you created under Push Contacts.
7. Then, click Test to send test data to your Talemetry account to confirm the integration is working. Test data for Talemetry includes the following:
- First Name: Brazen
- Last Name: TestContact
- Email: test+contact@brazen.com
- Phone: +15555555555
- City: Arlington
- State: VA
- Country: USA
Field Mappings
Brazen automatically maps the below standard Talemetry text fields for each contact created or updated.
Brazen Contact Field |
Talemetry Field Name |
First Name |
GivenName |
Last Name |
FamilyName |
|
InternetEmailAddress |
Phone |
FormattedNumber |
City |
Municipality |
State |
Region |
Country |
CountryCode |
In addition to the standard fields above, you can also transfer more unique Brazen data points to custom Talemetry fields. For more information on how to set up custom field mappings, see this article.
Brazen Field
|
Definition
|
Example
|
Brazen Created Date
|
Date the user created a Brazen account for the specific customer
|
02/01/2021
|
Brazen Source
|
Where the user came from
|
Plugin
|
Brazen Conversion Type
|
What the user converted for
|
Job
|
Brazen Latest Conversion Description
|
The LATEST job ID or event title where the user converted
|
Job ID #56789
|
Brazen Latest Event Conversion Status
|
The point that a user made it in the Brazen Conversion funnel via Events:
|
Attended
|
Brazen Event Conversion Status
|
The user's initial point of conversionDoes not change as a user attends future events
|
Signed Up
|
Brazen Conversion Description
|
The job ID or event title where the user initially converted
|
Job ID #12345
|
Brazen Last Chatted Date
|
Date that the user last had a chat
|
02/04/2021
|
Brazen Last Chatted With Name
|
The name of the rep/recruiter that the user last chatted with
|
Jane Recruiter
|
Brazen Chatted With Email
|
Email address of rep/recruiter that the user last chatted with
|
|
Brazen Chat Outcome
|
The "Next step" the recruiter chose for the user
|
Interview
|
Brazen Latest Chat Notes
|
The notes for any rep chat interactions along with the ratings
|
The candidate should move to the next step of the interview.
|
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Contact your Brazen Account Manager if you'd like to push Brazen contacts that were created before your integration was enabled for Talemetry. |