Brazen | iCIMS Integration

Brazen has released new integration functionality allowing you to automatically share data with certain Applicant Tracking Systems (ATS) and Candidate Relationship Management (CRM) platforms.

Details on iCIMS Integration:

Supported Brazen features: Push Contacts
Required iCIMS key scope: Contact Import API

Info on obtaining API keys

Connecting your Brazen account to your iCIMS account:

1. In Brazen Control Center, navigate to the SETTINGS tab and select “Integrations”

2. Click NEW then select iCIMS from the Vendor drop down list and enter your API keys for validation. Note - check the “Use Staging” box if you are entering API keys for staging environment to test connection prior to going live in production.

3. Once API keys are validated, choose the integration you just created from the “Push Contacts” drop down menu.

4. You can then test the integration via “TEST” button. This will send test user data, listed below, to your iCIMS account in order for you to confirm receipt.

First Name: Brazen
Last Name: TestContact
Email: test+contact@brazen.com
Phone: +15555555555
City: Arlington
State: VA

Contact data sent to iCIMS:

For each contact created or updated, Brazen will send the info listed below. All fields are standard iCIMS fields that will be mapped automatically.

Brazen Field	Definition	iCIMS Field Name	iCIMs Field Type
First Name	Contacts first name	firstname	Text
Last Name	Contacts last name	lastname	Text
Email	Contacts email address	email	Text
Phone	Contacts 10 digit phone	phones	Text
City	Contacts city	addresscity	Text
State	Contacts state	addressstate	Text
Country	Contacts country	addresscountry	Text

In addition to the fields listed above, you can also map the values shown in the table below to custom iCIMS fields. For more information on how to set up custom field mappings, please reference this article:

Brazen Field	Definition	Example
Brazen Created Date	Date the user created a Brazen account for the specific customer	02/01/2019
Brazen Source	Where the user came from	Plugin
Brazen Conversion Type	What the user converted for	Job
Brazen Conversion Description	The job ID or event title where the user converted	Job ID #12345
Brazen Last Chatted Date	Date that the user last had a chat	02/04/2019
Brazen Chatted With	Email address of rep/recruiter that the user last chatted with	jane.recruiter@acme.com
Brazen Chat Outcome	The "Next step" the recruiter chose for the user	Interview

You also have the ability to backfill contacts that were created in Brazen before the integration was set up. Please contact your Brazen account manager if this is something you'd like to do.