ATS & CRM Integrations

Customers who rely on real-time data regarding leads or candidates, or who seek automated ways to transmit candidate data from an external application into its own system, would benefit from integrating with Brazen’s platform. Brazen contains a wide range of event-level data that could inform you of candidate behavior and interests.

An integration into our platform would mean sourcing data from our various products, including our virtual events platform, QuickChat, and FAQ Concierge, and receiving pre-event level data (i.e. general registration, contact information or files) or post-event level data that can be automatically shared with your Applicant Tracking Systems (ATS) and Candidate Relationship Management (CRM) platforms.

By interfacing with Brazen, our integrations let you:

Add Brazen contacts to your ATS or CRM candidate workflows (i.e, job alerts, email campaigns, etc.)
Update contacts already in your ATS or CRM with additional information collected via Brazen
Track Brazen contacts through your hiring process

Supported integration partners include SmashFly X, SmashFly, Beamery, iCIMS, Talemetry, and Lytics.

Brazen sends the information below for each contact, however, exactly what data can be transferred depends on which platform you use, and requires specific configurations.

Brazen Field	Definition	Example
First Name	User's first name	Stan
Last Name	User's last name	Smith
Email	User's email address	stansmith@example.com
Phone	User's 10 digit phone	(555) 123 - 4567
City	User's city	Arlington
State	User's state	Virginia
Linkedin Profile	User's Linkedin Profile URL	http://www.linkedin.com/stansmith
Brazen Created Date	Date the user created a Brazen account for the specific customer	02/01/2021
Brazen Source	Where the user came from	Plugin
Brazen Conversion Type	What the user converted for	Job
Brazen Latest Conversion Description	The LATEST job ID or event title where the user converted	Job ID #56789
Brazen Latest Event Conversion Status	The point that a user made it in the Brazen Conversion funnel via Events: Signed Up: Users who signed up, but did not finish their registration form or pre-qualification question (if applicable) Registered: Users who have signed up and completed their registration, pre-qualification question (if applicable), but have not attended the event Attended: Users who attended the event	Attended
Brazen Event Conversion Status	The user's initial point of conversion Does not change as a user attends future events	Signed Up
Brazen Conversion Description	The job ID or event title where the user initially converted	Job ID #12345
Brazen Last Chatted Date	Date that the user last had a chat	02/04/2021
Brazen Last Chatted With Name	The name of the rep/recruiter that the user last chatted with	Jane Recruiter
Brazen Chatted With Email	Email address of rep/recruiter that the user last chatted with	jane.recruiter@example.acme.com
Brazen Chat Outcome	The "Next step" the recruiter chose for the user	Interview
Brazen Latest Chat Notes	The notes for any rep chat interactions along with the ratings	The candidate should move to the next step of the interview.

To gain access to Enterprise Integrations for your account, contact your Brazen Account Manager.

Once it is enabled, follow the instructions in our developer guide, Getting Started with Enterprise Integrations. And, see our contact push integrations documentation for even more information.