Manage Your QuickChat Availability
When you’re available to chat
If you’re ready to start accepting new chats from job seekers, in Recruiter View, toggle Available to chat on.
When you’re marked as available, if you’ve enabled notifications in your browser, you’ll get a desktop notification anytime you’re connected with a candidate. In Settings, you can also enable a chime to sound when a new connection is made.
When you’re away from your desk
If you’re stepping into a meeting, going home for the day, or otherwise unable to respond to incoming chats, toggle Available to chat off. When you’re marked as away, your customizable away message will be sent to any job seeker that is connected in a chat with you. Note that anytime you log out of Brazen, you will automatically be marked as away.
Even while you’re away, job seekers can leave you a message if they wish, and you will receive an email notification indicating this. If they’ve provided a phone number, they will be prompted with the option to transition their QuickChat to SMS text messaging.
When you’re out of office
If you're going to be out of the office for an extended period, to ensure that no job seekers are connected with you while you’re away, click Enable vacation mode and select a date range in the Chat tab of Settings.
Customize Your Greeting & Away Messages
Your custom welcome message will greet a candidate as soon as they enter a QuickChat, and your away message will be displayed any time your availability is toggled off and you are not on vacation mode.
In Recruiter View, select Settings, then the Chat tab to customize and save your messages.