Use Knockout Questions to screen job seekers and ensure your recruiters are connecting only with those that are specifically qualified before entering a chat.
Both Administrators and Recruiters can create knockout questions, however, they are added by different mechanisms. Additionally, questions added by Administrators have an "Admin Enabled" label, and Recruiters cannot edit or remove that question from the job.
To add knockout questions:
From your Account Home, select Settings in the sidebar.
Select Job Req BrazenBot, and choose the Quickchat Knockout Questions tab.
Click the Add button, and select New.
Add your question and answers. All questions can have two possible responses, each with a different outcome. Only job seekers who select the indicated desired response will be allowed to chat with the assigned recruiter.
Add Knockout Questions to Jobs
By default, new knockout questions are applied to all jobs. You can instead specify that a question only appears for jobs by specific location, job category, and/or recruiter.
You can add those specifications to an existing knockout question, or modify the question and answers at any time.
Click the Add button on the Quickchat Knockout Questions tab, then select Existing. Then, click the plus (+) on the question you wish to modify.