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How can I edit my account information/password?

You will need to log into an event, after registering, to edit account information.

In this article, you will learn how to change the name, email address, and password associated with your account. If you want to change any of the information you shared when completing your registration, please read "How do I update my registration information?"

Step 1. Navigate to the Event Landing Page

Use the login URL provided in your confirmation email to access the live event. If you have already created an account, you can click to login at the top right of the page.

Step 2. Sign Into Your Account

You will be prompted to enter your email address and password, and then directed to the event lobby.

Step 3. Enter the Event

You will be taken to the event lobby after you complete your registration form. You will see a welcome window where you can click "Enter Event" to confirm your attendance for the event.

Step 4. Find and Click the Account Name Icon

When you enter an event you will see a black navigation bar at the top of your page. This navigation bar will always be visible while in an event. This is where you will locate the "Account Name" icon. This icon will always display a dropdown list when clicked. Under the dropdown, you will need to click "Edit Account".

Step 5. Edit Your Account Information

The dropdown selection will take you to the "Edit Account" page. Here you will be able to make changes to your name, email address, and time zone. Make sure to click the save button before you leave the page.

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