To accept live chats, you have to set your event chat availability and also indicate you are ready to chat in your assigned booth(s). To set yourself as available:
- Slide the toggle next to “Chat Availability” to the right, it will be orange to indicate you are available to chat in the event
- Then, enter the booth you want to chat in, and click the green chat button. You'll be placed in live one-on-one chats as soon as you are matched with an attendee. It's that simple!
TIP: Want to chat in multiple booths?
On the navigation bar, select manage my chats, and then toggle your status to “available” for the booths you want to chat in. Note: your toggle will show as orange if you are waiting to chat in a booth.