After a chat ends, reps are presented with a rating screen where they can privately rate participants to help streamline their followup process.
Next Steps Rating Scale
If you are participating in a recruiting event, you'll see the Next Steps rating screen at the conclusion of each chat. It is important to provide a rating and to have clear notes about candidate interests, skill sets, and availability. This will help your team identify top candidates and allow your team to quickly follow up with them after the event, creating a great candidate experience.
After your chat is over, you can view the information displayed on the rating screen including ratings, notes, participant profile and chat transcript in History.
