NEW AND ENHANCED FEATURES
Scheduled Chat and Rep Handoff
Rep Handoffs can now be initiated from completed Scheduled Chats in Brazen events. Enable both Rep Handoff and Scheduled Chat in your event, and Representatives who complete Scheduled Chats can route top candidates to other Representatives in the event for additional chats.
Invite candidates who have not yet signed up for an event to schedule a chat
If you have access to the Candidate Engagement Hub, you can now invite any candidate to schedule a chat with you, even if they have not yet signed-up or registered for your upcoming event. This allows you to schedule a chat with any candidate who has ever engaged with your organization via the Brazen platform.
IMPROVEMENTS TO EXISTING FEATURES
VEC Chat Booths & Resume Upload
Brazen Administrators can now control whether candidates are able to upload a resume during a VEC Chat conversation. This booth-level setting allows Brazen Administrators to enable or disable the ability to upload a resume for particular booths in their Virtual Engagement Center.
One-click access to a candidate's resume in CEH
Representatives now have easy access to a candidate's resume in CEH without needing to open the candidate's profile. Representatives can also filter candidates based on whether or not they provided a resume during the event registration process.
RESOLVED ISSUES
- Fixed an issue where VEC creation timestamps did not match the user's timezone.
- Fixed a formatting issue with the VEC creation timestamp.
- Fixed an issue where users could be redirected to the wrong event after logging out of a previous event.