You can use the Candidate Engagement Hub (or CEH) to review upcoming event sign-ups and registrants as well as follow up with past candidates. The CEH gathers all of your candidates and your interactions with them in one place, whether they came from a Brazen event, QuickChat, or a Virtual Engagement Center (or VEC).
The CEH Candidates page allows you to view candidates who have engaged with your organization. Here, you can schedule chats for an upcoming Brazen event or invite registrants and sign-ups to your booth, ensuring you interact with the most promising candidates. After an event, QuickChat, or VEC chat, you can follow up with your candidates through email, scheduling a conversation, or forwarding their candidate information to another person in your organization.
|CEH is not yet available to everyone. If you want to learn more, please contact your Brazen Account Manager.|
In This Article
Select Your Organization
|The Select Account dropdown only appears if your user account is linked to multiple organizations.|
The Candidates page, All candidates, and My candidates only show candidates from one organization at a time. If your user account is linked to multiple organizations in Brazen, you can view candidate information from another organization by using the Select Account dropdown menu in the upper right corner.
Connect Before the Event
Filter registered and signed-up candidates for an event
On the CEH Candidates page, click All candidates to view all candidates who have engaged with your organization. Here you can filter the candidates to those who have signed-up or registered for your upcoming event. We recommend reviewing and connecting with the most qualified candidates before the event to ensure you get a chance to chat with them.
In All candidates, use the dropdown menu to select an upcoming event. This filters the candidates table to show only the candidates who have signed-up or registered for the event. If desired, you can use the Registration Questions dropdown menus to filter candidates further by registration form answers.
Click a candidate's name to open their profile and review the candidate's information. If the candidate uploaded a resume during the registration process, you can click the resume icon in the table to quickly view the resume in their candidate profile.
Only resumes uploaded as an embedded document in an event appear in the Candidate Profile.
Resumes uploaded through QuickChats or VEC Chats or as a regular uploaded file do not appear in the Resume column or Registrations tab. To review resume from QuickChats or VEC Chats, locate and view details in your History page.
Invite a candidate to your event booth
|You must filter the candidates table by a specific event to unlock the ability to invite candidates to your event booth.|
If enabled for your event, you can now invite registered or signed-up candidates to your event from CEH.
When you find a candidate you would like to invite to your booth, click the Action menu next to their name, then click Invite to Booth.
In the popup window, you can select your booth and review the email before sending it. The candidate receives the same email invitation as they would if you sent the invitation from inside the event.
Schedule a chat in an event
You can invite candidates from CEH to expedite the process of sending a Scheduled Chat invitation. You can invite any candidate who has registered or signed up for the upcoming event, as well as anyone who has connected with your organization in a QuickChat, VEC Chat, or previous event.
When you find a candidate you would like to ensure you chat with during the event, click the Action menu next to their name, then click Invite to Schedule a Chat.
In the popup window, use the dropdown menu to select your upcoming event.
|To invite a candidate to schedule a chat, you must be registered for that event and the event must have Scheduled Chat enabled. If you do not see your event in the dropdown menu, ask your Booth Owner or Brazen Administrator about enabling Scheduled Chat. If you cannot select Invite to Schedule a Chat, check that you completed your event registration.|
The Scheduled tab allows you to manage the availability of your scheduled chats during the event.
The Invitation tab lets you review the email before sending it. If you have been granted the ability to edit the email template by your Booth Owner or Brazen Administrator, the popup window includes a third tab: Email Template. Here you can edit the email just as you would in the event platform. If your candidate has not already registered or signed up for the event, you may wish to include contextual information about why you are inviting them to the event in the email.
The candidate receives an email inviting them to select a time slot during the event to schedule a chat. If the candidate has not yet registered or signed up for the event, they must do so before they are prompted to pick a time slot.
After sending the invitation, you can click the candidate's name in the Candidates page to open the candidate's profile and manage the scheduled chat. In the Engagements section you can see the status for the scheduled chat invitation. Here you can cancel or reschedule the scheduled chat if necessary.
Follow Up With a Candidate
On the CEH Candidates page, click My candidates to display only candidates you have connected with, either in an event, QuickChat, or VEC chat. Here you can filter the candidates by where you interacted with them.
In My candidates, use the filter and Registration Questions dropdown menus to filter your past candidate interactions.
Click a candidate's name to open their profile and review their information. If the candidate uploaded a resume during the registration process, you can click the resume icon in the table to quickly view the resume in their Candidate Profile.
|The Attach resume feature is disabled when using the follow up actions on the Candidates page. To attach a resume when emailing a candidate or forwarding candidate information, you must use the follow up actions from the History or Chats pages.|
Email a candidate
When you find a candidate you would like to email, click the Action menu next to their name, then click Send Email.
Use the popup window to compose and send your email to the candidate. You can send a copy of the email to yourself for record keeping.
Schedule a follow up
Scheduling a follow up uses your personal public calendar, like Calendly, to arrange an interview outside of a Brazen event and move the candidate past the applicant filtering process.
When you find a candidate you would like to follow up with, click the Action menu next to their name, then click Schedule.
Paste in the Calendar URL to your public calendar so the candidate can access your schedule. Review the message template and make any necessary changes, then click Next.
Review the email, decide whether you want a copy sent to your email, then click Send.
Forward candidate information
You can easily forward a candidate's information to anyone else in your organization. Forward a candidate to the hiring manager to move them through the interview process or to another recruiter if they may be a better fit for a different role or department.
When you find a candidate you would like to forward, click the Action menu next to their name, then click Forward.
Enter one or more email addresses you would like to send the candidate information to. Compose the email message and decide whether to send yourself a copy of the email. Then, click Send.