Use the details and instructions below to share data between your Brazen and Phenom accounts. For more information on enabling ATS & CRM integrations in Brazen, see this article.
In This Article
Integration Details
Supported Brazen Feature: Push Contacts
Required iCIMS Key Scope: Contact API
Obtain API Key Details: Contact your Phenom account manager
Connect Your Account
- Request you API username and API password through your Phenom Account Manager
- Then, from your Account Home in Brazen, select Settings, then Integrations.
- Click New, then under Vendor, select Phenom.
- Enter a Name for the integration, your API Username, and your API Password.
- Once you click Save, we'll ask your system to verify the credentials you provided.
- If the verification is successful, you can choose the new integration you created under Push Contacts.
- Then, click Test to send test data to your Phenom account to confirm the integration is working. Test data for Phenom includes the following:
- First Name: Brazen
- Last Name: TestContact
- Email: test+contact@brazen.com
- Phone: +15555555555
- City: Arlington
- State: VA
- Country: US
- LinkedIn profile: https://help.linkedin.com/app/answers/detail/a_id/85/~/promoting-your-public-profile
Field Mappings
Brazen automatically maps the below standard Phenom text fields for each contact created or updated.
|
Brazen Contact Field |
Phenom Field Name |
|
First Name |
firstName |
|
Last Name |
lastName |
|
|
emailAddresses |
|
Phone |
phoneNumbers |
|
City |
city |
|
State |
state |
|
Country |
country |
|
LinkedIn Profile |
socialLinks |
In addition to the standard fields above, you can also transfer more unique Brazen data points to custom Phenom fields. For more information on how to set up custom field mappings, see this article.
|
Brazen Field |
Definition |
Example |
|
Brazen Created Date |
Date the user created a Brazen account for the specific customer |
02/01/2021 |
|
Brazen Source |
Where the user came from |
Plugin |
|
Brazen Conversion Type |
What the user converted for |
Job |
|
Brazen Latest Conversion Description |
The LATEST job ID or event title where the user converted |
Job ID #56789 |
|
Brazen Latest Event Conversion Status |
The point that a user made it in the Brazen Conversion funnel via Events: Signed Up: Users who signed up, but did not finish their registration form or pre-qualification question (if applicable) Registered: Users who have signed up and completed their registration, pre-qualification question (if applicable), but have not attended the event Attended: Users who attended the event |
Attended |
|
Brazen Event Conversion Status |
The user's initial point of conversion |
Signed Up |
|
Brazen Conversion Description |
The job ID or event title where the user initially converted |
Job ID #12345 |
|
Brazen Last Chatted Date |
Date that the user last had a chat |
02/04/2021 |
|
Brazen Last Chatted With Name |
The name of the rep/recruiter that the user last chatted with |
Jane Recruiter |
|
Brazen Chatted With Email |
Email address of rep/recruiter that the user last chatted with |
jane.recruiter@example.acme.com |
|
Brazen Chat Outcome |
The "Next step" the recruiter chose for the user |
Interview |
|
Brazen Last Chat Notes |
The notes for any rep chat interactions along with the ratings |
This candidate should move to the next step of the interview. |